Legal

Terms and Conditions

Last updated 18 September 2026

1. Who we are

AI Payroll Mastery is operated by JGA Ventures Limited, registered in England and Wales, company number 14997722, registered office 3 Kensworth Gate, 200-204 High Street South, Dunstable, Bedfordshire, LU6 3HS. In these terms, "we" and "us" means that company, and "you" means the person buying access to the programme.

You can reach us at [email protected].

2. These terms

By buying access to the programme you agree to these terms. Please read them before you pay. If there is anything you are not happy with, email us before buying rather than after.

We may update these terms from time to time. The version that applies to you is the one published when you bought.

3. The programme

AI Payroll Mastery is a self-paced online training programme for payroll professionals, delivered as pre-recorded video lessons with accompanying downloadable materials.

It currently consists of 12 modules across 3 parts. We may add to it, re-record parts of it, or reorganise it, provided the programme as a whole remains substantially what you bought.

4. Buying and payment

The price is the one shown at checkout at the time you buy, in the currency shown at checkout. Prices may change at any time, but a change will never affect a purchase you have already made.

Payment is taken by Stripe. Where a payment plan is offered, the total payable under the plan may be higher than the single payment price, and that total will be shown to you before you commit. If a scheduled instalment fails we may suspend your access until it is paid.

Your contract with us starts when we confirm your purchase by email, not when you submit the order.

5. Discounts

Discount codes and early-bird pricing are subject to any limits stated at the time, including the number of uses available. Codes cannot be combined unless we say so. We are not able to apply a discount retrospectively to a purchase already made.

6. Your access

6.1 You get access as soon as your payment has gone through and you have set a password on the course platform.

6.2 Access is for your lifetime, meaning for as long as we continue to operate the programme. If we ever decide to withdraw it altogether we will give you at least 90 days' notice and the chance to download the materials.

6.3 Where the programme includes a private community or live sessions, those are provided for as long as we run them and are not guaranteed indefinitely.

6.4 Your access is personal to you. You may not share your login, and we may suspend an account where we see it being used by more than one person.

7. What you can and cannot do with the materials

We own, or are licensed to use, everything in the programme. Buying access gives you a personal, non-transferable licence to use the materials for your own professional development and within your own organisation's work.

You may download the workbooks and templates and use them in your day-to-day role. You may not:

  • Share, resell, sublicense or redistribute the videos or materials
  • Upload them anywhere, publicly or privately
  • Use them to deliver training to anyone outside your own organisation
  • Remove any branding or copyright notice from them

If you do any of the above we can withdraw your access without a refund.

8. Refunds

8.1 Our 30-day guarantee. If you work through the programme and do not feel more confident and better equipped, email us within 30 days of your purchase and we will refund you in full. You do not need to give a reason. Refunds go back to the card you paid with and usually take five to ten working days.

8.2 Nothing in these terms affects your legal rights as a consumer, including your rights where the programme is not as described, not of satisfactory quality, or not fit for purpose. Where the law gives you a right to cancel or to a refund, that right applies in addition to our guarantee above and is not affected by it.

8.3 If you bought as a business rather than as a consumer, consumer cancellation rights do not apply, but our 30-day guarantee still does.

9. Certificates, badges and accreditation

On completing the programme you receive a certificate of completion and a digital badge. To issue those we pass your name, email address, the course name and your completion date to PayrollOrg and to Credly by Pearson, as set out in our Privacy Policy.

Where the programme carries recertification credits, the number of credits and their treatment is determined by the awarding body, not by us. We cannot guarantee how any third party, including your employer or a professional body, will recognise the programme.

10. This is education, not advice

The programme is educational. It is not legal, tax, payroll, accounting or professional advice, and it is not a substitute for taking advice on your own situation.

It was developed in the United Kingdom and is principle-based, which means the concepts apply across jurisdictions but the specific rules do not. Payroll law, tax rules, data protection requirements and employment law differ between countries, states and sectors, and they change. You are responsible for checking anything in the programme against the rules that apply where you work before you act on it.

Where the programme discusses using AI tools with payroll data, you remain responsible for your own organisation's data protection obligations, for the terms of any tool you choose to use, and for the accuracy of any output you rely on. Nothing in the programme authorises you to put personal or payroll data into a third-party tool without your organisation's approval.

11. Our liability

We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.

Subject to that, our total liability to you is limited to the amount you paid for the programme. We are not liable for loss of profit, loss of business, loss of data, or any indirect or consequential loss, including anything arising from decisions you take on the basis of the programme.

We do not promise any particular outcome. What you get out of it depends on what you put in and on circumstances outside our control.

12. Availability

We aim to keep the platform available but we do not guarantee uninterrupted access. The course platform and the payment processing are run by third parties, and occasional downtime or maintenance is outside our control.

13. Your data

How we handle your personal information is set out in our Privacy Policy.

14. Ending your access

We can suspend or end your access if you breach these terms, particularly clause 7, or if a payment plan instalment goes unpaid. Where we end your access because of a breach, no refund is due.

You can stop using the programme whenever you like. Outside the 30-day guarantee, no refund is due for the unused part of your access.

15. Complaints

If something has gone wrong, email [email protected] and we will come back to you within five working days. We would always rather sort it directly.

16. General

If any part of these terms turns out to be unenforceable, the rest still applies. If we do not enforce something straight away, that does not mean we have given up the right to.

You may not transfer your rights under these terms to anyone else. We may transfer ours if our business changes hands, and your rights will not be affected.

17. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer living elsewhere in the UK, you can also bring proceedings in your own country's courts.